Terms & Conditions

All advertised prices apply within a 50 km radius of Galway City Centre. Jobs outside this area may be quoted separately and may incur additional charges.

Prices are starting prices only and are subject to confirmation based on the details of your job. Additional charges may apply depending on the service required.

Driver only. The customer is responsible for loading and unloading. The driver does not load, unload or manually handle items. No lifting assistance is provided. The customer must complete and sign a liability waiver before the job begins.

One handler plus driver. Loading and unloading are included. Storage is not included.

Two handlers plus driver. Loading and unloading are included. Up to 7 consecutive days of storage is included, subject to availability.

Gold includes up to 7 consecutive days of storage, subject to availability. Additional storage can be arranged at an agreed daily or weekly rate. Goods left beyond the agreed storage period may incur additional charges. Unlimited storage is not available.

New customers require a 50% deposit to confirm a booking. Returning customers require a 25% deposit. Bookings are not confirmed until the required deposit has been received. Deposits may be non-refundable where costs have already been incurred.

The remaining balance is due on completion unless otherwise agreed in writing. Cash is preferred; card payments are accepted.

Customers must ensure items are securely packed unless a packing service has been arranged. Customers must notify O'Boyle Transport in advance about heavy, fragile, valuable, oversized or unusual items, and ensure items are legal to transport and safe for handling. Failure to provide relevant information may result in additional charges or delays.

Customers must notify O'Boyle Transport in advance about stairs, restricted access, long carrying distances, parking restrictions, and lift access limitations at either location.

Every reasonable care is taken while handling and transporting belongings. O'Boyle Transport is not liable for damage resulting from inadequate packing by the customer, pre-existing damage, or items packed by the customer that become damaged during transit. Claims for loss or damage must be reported within 24 hours of delivery.

Customers are responsible for ensuring their own goods are adequately insured for their full value. O'Boyle Transport does not provide insurance on behalf of customers unless specifically agreed in writing before the service takes place. Customers are responsible for checking that their own insurance provides appropriate cover for goods while being loaded, transported, unloaded or stored. By confirming a booking, paying a deposit or proceeding with the service, the customer acknowledges responsibility for ensuring adequate insurance cover.

O'Boyle Transport is not responsible for delays caused by traffic, weather, road closures, accidents, or circumstances beyond reasonable control.

Cancellations with less than 24 hours' notice may result in loss of deposit and/or a cancellation fee. Deposits may be non-refundable where costs have already been incurred.

Promotional offers, including the 10% leaflet discount, cannot be used in conjunction with another offer. Promotions may be amended or withdrawn at any time without prior notice. Please contact us to confirm whether any current promotions apply.

By requesting a quote or confirming a booking, you acknowledge that you have read and accepted these Terms & Conditions.